Transcender’s Twelve Days of Christmas 25% Off Sale
December 15, 2009 at 5:57 pm | In Transcender news | Leave a CommentHappy Holidays! Enjoy 25% off on top of our everyday savings on all of our training materials from now through December 25th. Give yourself a gift that will help with career advancement for next year and years to come.
In addition to the sale, enjoy free shipping this month on all CD-ROM products, printed study guides, and other shippable media.
Here’s a look at how much you’ll pay for some of the most popular products we sell (note that current pricing will vary depending on the vendor or the exam track):
| Training Materials | Current Pricing | Sale Price |
CD/DL Practice Test |
$119.00 | $89.25 |
| 30 Day Online Practice Test |
$89.00 | $66.75 |
| Print Study Guide |
$30.00 | $22.50 |
| PDF Study Guide |
$25.00 | $18.75 |
| E-learning Courses |
$149.00 | $111.75 |
| Virtual Lab Courses |
$149.00 | $111.75 |
To take advantage of the sale, click this link to our web site.
What We’re Working On – December Edition
December 4, 2009 at 5:37 pm | In Transcender news | Leave a CommentI’ll be the first to admit it’s becoming increasingly difficult to focus around the office as we get closer to the end of another year. So imagine trying to rally a team of developers when you can barely manage to find enough hours in the day to finish a blog post! Luckily, for the purposes of this post, I can tell you what’s on our calendar to complete this month, but I can leave out the gory details of how we plan to accomplish this hefty task.
As can happen around here from time to time, Josh got a bit sidetracked with a never-ending list of “favors” from his colleagues. There was an in-house training initiative, followed by a request to help test a hotfix for our MCAS products, and then someone may have volunteered him to take a couple of beta exams. When combined, these seemingly harmless tasks may have delayed his estimated delivery dates for a couple of .NET products. But he really came through for a lot of people around here last month, so we’re hoping he’ll forgive us! With that said, Josh has now re-focused his attention on completing the 70-564 practice test. He also expects to build the preparation material for the 70-566 and 70-567 upgrade exams before hitting the eggnog.
Another very common occurrence around here is priority shifting. About 50 items or so into the latest Windows 7 practice test development, George was asked to shift gears and push out a practice test product for the first of the Microsoft Exchange Server 2010 exams, 70-662. He graciously agreed – well he agreed, the “gracious” part may be my wishful thinking – and now we’ve got a great Exchange offering hitting the shelves just in time for the holidays. This month, George is back on the Windows 7 train, and he’s working hard to bring you a practice test for 70-685.
Thanks to Robin’s tireless efforts we recently released two new 2009 A+ practice test products! Not only will you have the latest information to help you pass both new A+ exams, but if you’re looking to fulfill the DoD 8570 baseline requirements, we may have just the right product for you!
In a similar display of Herculean effort, Troy agreed to make some revisions to our CCNP products. The aim here is to evaluate the possibility of offering simulated lab exercises for the CCNP practice test product, as we do for our CCNA. While we have faith in the value of traditional multiple-choice item exams, we also understand the IT certification space is always changing and there are different ways to measure skills. Lab-based and performance-based tests are increasingly popular, and we’re very excited to have found a partner like Gambit that allows us to offer you the Kaplan IT CCNA Simulator, a real world lab environment to test your skills. We’re still in the early stages, but I’m confident that if there’s a new way to deliver exam-focused information via our MIMIC Virtual Lab tool, Troy will find it!
And just so you know that we’re always listening, we’ll have a new Oracle product on the shelf soon. To round out our OCA offering, the 1Z0-047 practice test is just days away from release. I’ve also received requests for the next level of Oracle training, or specifically for the Advanced 11g DCP. To that end, we’ve started development of the 1Z0-146, Oracle Advanced PL/SQL Developer Certified Professional practice test. Our colleague and Sr Instructional Designer, Arjun, has teamed up with an Oracle SME, and together they’ve submitted the beginnings of great new practice test!
Until next year,
–Aima Rotella
You can do it your way with MCAS practice tests
November 25, 2009 at 1:13 pm | In Microsoft, Study hints | Leave a CommentTags: Excel, MCAS, Office 2007, pivot chart, PowerPoint, Word
Riffing off that classic Frank Sinatra tune, our MCAS products for Office 2007 let you learn your own way, live in the application. Whether it’s Word, Excel, or PowerPoint, you can perform real-world tasks using keyboard shortcuts, context menus, the quick access toolbar, or the ribbon. As long as you get the desired result, our robust grading engine will give you the points for effort. If you’re not sure where to start, we provide a step-by-step tutorial to show you a couple of ways.
But these products are not only great study tools for MCAS certification; they are also excellent stand-alone learning labs for Office novices and veterans alike. Very often, our knowledge of software products is restricted by our day-to-day activities. We do what worked yesterday because it will work today, and in this way, we can miss new techniques that would make our workflow more efficient and intuitive. If you’ve already purchased the Office Suite, shouldn’t you get the most out of your investment? What if there is a quicker way to do something? That’s where our MCAS products come into play.
Let’s step through an example. Say that you know a lot about charts and tables in Excel, but you’ve heard the phrases “pivot table” and “pivot chart” tossed about and don’t know what that means. So, you fire up Cert-77-602 – MCAS: Using Microsoft Office Excel 2007 and choose Learning Mode. You could choose the objective Presenting Data Visually, or just search using the keywords “pivot chart.”
When you view one of these items, Microsoft Excel will be launched with a sample document and set of tasks as follows:
In this item, you are given tasks to insert a pivot chart into a new worksheet and add specified fields to the report. If you’re anything like me, you’ll start exploring the ribbon and Office menu, trying to figure it out yourself. (Hint: It’s found in the Insert tab.) But if you don’t have a clue where to begin, you can click the Grade Item button to learn how to do it. The tutorial contains step-by-step, screenshot-by-screenshot description of how to accomplish these tasks.
If that’s not enough, we go through the painful Web research to provide links to official Microsoft references that provide even more details on the tasks. These references usually contain their own step-by-step guides, conceptual topics and examples.
Once you feel more comfortable, you can click the Retake button and try it out yourself. Not only will you understand what a pivot chart is, but now you know how to use one, having actually used it in Excel!
As you see, our MCAS products are more than practice tests; they are inline learning assistants for your business (and personal) applications. We currently offer MCAS products for Word 2007 and PowerPoint 2007 as well. So, no more excuses; be more productive in less time!
–Joshua Hester
Help for help desks and beyond: the amazing Windows 7 Problem Recorder tool
November 20, 2009 at 6:04 pm | In Microsoft | 1 CommentTags: tips & how-to's, Windows 7
Have you ever had an exchange like this when trying to assist a user with a technical support issue?
User: My Frizzapp is not working.
You: Okay, tell me how it happened.
User: Well, I got this ugly error message and then it froze up and when I tried to close it I got another message and then it all just went away.
You: What did the error message say?
User: I dunno, something about a .dll or something. I’m not a technical guy, you know.
You: I guess I’ll have to come over there and help you.
About this time you are thinking, I wish this guy could just tell me accurately what the heck happened, and maybe I wouldn’t have to go all the way to his computer to fix this. Okay, maybe you’re thinking something a little more explicit, but there are entire web sites devoted to IT horror stories (“No, it is NOT a coffee cup holder!”) and you’ve probably got them bookmarked, so you don’t need my help there.
I’m happy to report that the Windows 7 developers must have worked the trenches of the help desk front lines, because the IT support tool you’ve been waiting for is built right into Windows 7! It called the Problem Steps Recorder, and it’s very simple to teach the end users how to work it. You can even use the tool to create a tutorial for the tool itself. In a nutshell, the user starts the recorder and then duplicates the steps that caused the problem. The tool doesn’t just record all the steps taken by the user, but also records information about the files and applications used during the process, and creates a zip file that the user can send to you. Then you can view the file with no special software (uses Internet Explorer) and get a precise snapshot of the issue.
To open the tool, just hover over the Windows 7 orb in the lower left-hand corner. In the Search box, type “Recorder.”
From the search results, choose “Record steps to reproduce a problem” under Control Panel.
Select it and the tool will open on the desktop, as shown below. To begin recording, click the red Start Record button.
Now that you are recording, you can simply perform the steps that caused the original problem reported by the user (or the user can begin trying to repeat the problem). In this demonstration I’m just going to see if I have Internet access. So I clicked record, opened the browser, closed the browser, and then clicked Stop recording. The tool asked me where I wanted to save the .zip file, which I named “Internet” and stuck on the desktop.
The end user can do the same thing I just did, and then email you the zip file containing the problem details. When you unzip it, you’ll see a MHTML document that can be opened with a browser.
The different shots below come from me scrolling through the contents of the report, which includes
- A short of each click
- A description of each step
- A list of files used at the end
Screenshot 1:
Screenshot 2:
Screenshot 3, the kicker, has the complete recording session details:
What a cool tool. It is designed to record problems without leaving out the important details that users never remember. As I was going over the tool for this blog post, though, it occurred to me that it could also be used to show users how to perform a task – an instant, detailed tutorial created simply by clicking “record” and then e-mailing a zipped file to the end user.
Let’s say that there’s been a change in how to connect to a commonly used resource in my organization’s network. Instead of making multiple screenshots or trying to type out a list of steps, just turn this thing on, record yourself going through the new configuration, and send the zip file to everyone.
How sweet is that!
There are more neat things about Windows 7 that we’ll cover in later posts. Until next time, this is Troy over and out!
-Troy McMillan
Obtaining Your PMP Certification: A PMP 4th Edition Study Plan – Part IV
November 19, 2009 at 9:48 am | In PMI | 1 CommentTags: PMI, PMP, PMP study tips
Here we are again, folks!
We have covered Initiating in Part 1, Planning in Part 2, and Executing in Part 3 of my study series. In this post, we will cover Monitoring and Controlling. The PMBOK Fourth Edition had quite a few changes compared with the PMBOK Third Edition. Remember, I’m only highlighting the changes between the two — do not expect this to be a comprehensive PMI study guide.
Special note on Part 4: You need to take particular care when examining the acronyms and formulas used in earned value management (EVM) because so much has changed between the Third and Fourth editions. The test candidate should be sure to memorize all formulas from both editions. There have also been some changes made to the formulas used for forecasting for the Control Costs process. These changes, and the formulas for TCPI, should be memorized as well.
Process Group Four: Monitoring and Controlling
In the PMBOK Third Edition, the Monitoring and Controlling phase had 12 processes. In the PMBOK Fourth Edition, it has 10 processes, of which eight have been renamed, as shown in Table 9. (The Manage Project Team process and the Manage Stakeholders process were removed from the Monitoring and Controlling phase in the PMBOK Fourth Edition and placed in the Executing phase, as described in Part 3 of my study series.)
| Fourth Edition Process Name | Third Edition Process Name |
| Monitor and Control Project Work | (same) |
| Perform Integrated Change Control | Integrated Change Control |
| Verify Scope | Scope Verification |
| Control Scope | Scope Control |
| Control Schedule | Schedule Control |
| Control Costs | Cost Control |
| Perform Quality Control | (same) |
| Report Performance | Performance Reporting |
| Monitor and Control Risks | Risk Monitoring and Control |
| Administer Procurements | Contract Administration |
Table 9: Processes in the Monitoring and Controlling Phase
The changes in the Monitor and Control Project Work process are shown in Table 10 (click the image for a larger copy):

Table 10: Changes to the Monitor and Control Project Work Process
The Perform Integrated Change Control process comes next in the Monitoring and Controlling phase, and includes the changes shown in Table 11 (click the image for a larger copy):

Table 11: Changes to the Perform Integrated Change Control Process
The deliverables input to the Verify Scope process has been renamed “validated deliverables” to more correctly reflect the status of the deliverables. Three of the inputs to the Verify Scope process that were listed in the PMBOK Third Edition — project scope statement, work breakdown structure (WBS) dictionary, and project scope management plan — have been consolidated into a single input, called the project management plan.
Requirements documentation and the requirements traceability matrix have been added as inputs to the Verify Scope process. The requirements documentation lists all requirements for the project and product, with acceptance criteria. The requirements traceability matrix links requirements to their origins and tracks the requirements through the project life cycle. Two of the outputs of the Verify Scope process listed in the PMBOK Third Edition, requested changes and recommended corrective actions, have been consolidated into a single output called change requests. Project document updates have been added as outputs of the Verify Scope process, and include any documents that define the product or report completion status.
The Verify Scope process is closely tied with the Control Scope process, which has the changes listed in Table 12 (click the image for a larger copy):

Table 12: Changes to the Control Scope Process
The Control Schedule process has been changed as shown in Table 13 (click the image for a larger copy):

Table 13: Changes to the Control Schedule Process
The changes to the Control Costs process are shown in Table 14 (click the image for a larger copy):

Table 14: Changes to the Control Costs Process
In the PMBOK Third Edition, the quality management plan was listed as an input to the Perform Quality Control process. This plan is now listed as a piece of the main input, which is the project management plan. Defect repair review is no longer listed as a tool used in the Perform Quality Control process. Approved change requests review has been added as a tool used in the Perform Quality Control process. Validated defect repair, quality baseline updates, recommended corrective and preventative actions, and recommended defect repairs are no longer listed as outputs of the Perform Quality Control process. The requested changes output has been renamed change requests. Validated changes and project document updates have been added as outputs of the Perform Quality Control process.
The changes made to the Report Performance process are shown in Table 15.

Table 15: Changes to the Report Performance Process
The tools now included in the Report Performance process are: communications methods (formerly named status review meetings), reporting systems (which combines two former tools, time reporting system and cost reporting system), variance analysis, and forecasting. The forecasting tool is a new tool that was added to the Report Performance process. This tool can include many different methods, including:
- Time series methods – using historical data to predict future outcomes.
- Causal/econometric methods – using causes to predict future outcomes. For example, umbrella sales are directly related to weather conditions.
- Judgmental methods – using intuitive judgment opinions to predict future outcomes.
- Other methods – using such techniques as simulations, probabilistic forecasting, and ensemble forecasting.
Approved change requests are no longer listed as inputs to the Monitor and Control Risks process. In the PMBOK Third Edition, the risk management plan was listed as an input to the Monitor and Control Risks process. This plan is now listed as a piece of the main input, which is the project management plan. There are no changes in the tools used in the Monitor and Control Risks process. Three of the outputs for Monitor and Control Risks that were listed in the PMBOK Third Edition — recommended preventative actions, recommended corrective actions, and requested changes — have been consolidated into a single output, named “change requests.” Project document updates, including updates to the assumptions log and technical documentation, have been added as an output of the Monitor and Control Risks process.
The changes for the Administer Procurements process are shown in Table 16 (click the image for a larger copy):

Table 16: Changes to the Administer Procurements process
OK, guys, we are getting closer to the end here!
In my next post, I will cover the Closing process group. I will also include a summarization of how the PMBOK Fourth Edition formalized certain lists to help with our understanding.
-Robin
Congratulations to Transcender’s first Cert Idol winner!
November 17, 2009 at 5:43 pm | In Transcender news | Leave a CommentTags: cert idol
Mr. T. Payne of Atlanta, GA, submitted the most-voted-for video for the Transcender Cert Idol contest, and was declared the winner yesterday. He came by the Transcender office today to collect the grand prize. Displaying a knack for timing as well as video-making, Mr. Payne got married last week, so he promptly (and wisely) gave the Playstation III to his new spouse as a wedding present.
Congratulations times two!
New Transcender practice tests released for CompTIA’s A+ 2009 track
November 13, 2009 at 10:23 am | In CompTIA | Leave a CommentTags: a+, CompTIA
As of today we’ve released two new practice exams for the CompTIA A+ certification:
- 220-701 (CompCert: A+ Essentials 2009 Edition)
- 220-702 (CompCert: A+ Practical Application 2009 Edition)
These two exams are replacing the multi-track A+ certification, which combined 220-601 (CompCert: A+ Essentials 2006 Edition) with any of the following three exams: 220-602 (A+ IT Technician), 220-603 (A+ Remote Support Technician), or 220-604 (A+ Depot Technician). CompTIA states that the English-language version of these four exams will retire in the U.S., Canada, and South Africa on February 28, 2010, and will retire in the U.K., Australia, and New Zealand on August 31, 2010. Other languages and markets for these exams will also expire on August 31, 2010.
If you’re in the middle of your A+ certification and aren’t sure which exam to take next, feel free to contact us and we can talk it over with you, and help determine the best exam for your situation. CompTIA certifications do not expire, but the 2009 version might be a better fit for your particular career path.
As always, you can check CompTIA’s web site directly: http://www.comptia.org/certifications/listed/a.aspx
All of these exams are covered by our new discount exam voucher bundle offer.
Transcender’s new product offering: discounted vouchers for Microsoft & CompTIA
November 12, 2009 at 11:16 am | In Transcender news | Leave a CommentTags: exam vouchers
Transcender is now offering test vouchers good for our most popular CompTIA and Microsoft exams. When you buy an exam voucher bundled with the practice test, you’ll save between $45 and $58 over the price of buying the practice test and paying the exam fee separately. This is a huge convenience for people doing self-study who don’t have any other source for discount vouchers (which are sometimes available when you buy a professional training course, or attend a convention).
Vouchers are offered for all Microsoft exams starting with 70-xxx and 83-xxx, and for any CompTIA A+, Network+, or Security+ exam.
| Product | Transcender CD + Voucher | Retail Price of Voucher | Voucher Savings |
Microsoft |
$119.00 + $80.00 | $125.00 | $45.00 |
| CompTIA A+ | $119.00 + $120.00 | $168.00 | $48.00 |
| CompTIA Network+ | $119.00 + $190.00 | $239.00 | $49.00 |
| CompTIA Security+ | $119.00 + $200.00 | $258.00 | $58.00 |
For more information, check out our special offers page here.
There are only a few small, easily followed rules with the program:
- Bundled exam vouchers are sold with the CD version of the practice test product.
- Vouchers are good for authorized Prometric testing centers.
- As with any voucher, these have an expiration date – typically one year from the date of purchase. The expiration date will be clearly marked. Also, please note that you must take the exam before the expiration date, not just schedule it before expiration.
- We do not currently sell vouchers for the Microsoft MCAS exams (77-601, 77-602, 77-603).
Obtaining Your PMP Certification: A PMP 4th Edition Study Plan – Part III
November 9, 2009 at 4:52 pm | In PMI | Leave a CommentTags: PMBOK 4th Edition, PMI, PMP, study tips
Let’s review what we’ve covered so far. (Here are links to Part 1 and Part 2.)
There are six objectives covered in the PMP exam:
- Initiating
- Planning
- Executing
- Monitoring and Controlling
- Closing
- Professional and Social Responsibility
I covered the Initiating process group in Part I and the Planning process group in Part II. But remember, I am just highlighting the changes in the PMBOK 4th Edition as compared to the PMBOK 3rd Edition.
And now on to the Executing process group.
Process Group Three: Executing
In the PMBOK Third Edition, the Executing phase had six processes, but there are eight processes in the PMBOK Fourth Edition. The Manage Project Team process moved from the Monitoring and Controlling phase. The Manage Stakeholders process moved from the Monitoring and Controlling phase and was renamed the Manage Stakeholder Expectations process. The Request Seller Responses and Select Sellers processes were consolidated into a new process called Conduct Procurements.
The changes to the Direct and Manage Project Execution process are in Table 7. Continue reading Obtaining Your PMP Certification: A PMP 4th Edition Study Plan – Part III…
What’s new in Oracle Certification – Fall 2009
November 6, 2009 at 1:20 pm | In Oracle | Leave a CommentTags: Oracle 11g Database, oracle certification
In a world where everybody claims to have the skill sets for a particular job, how do you distinguish yourself? By getting yourself certified. Oracle has rolled out the Oracle 11g Database Certified Associate credential. You can get this certification by passing two exams. The first exam can be any one of the following three:
- Introduction to Oracle9i SQL (1z0-007) This test has 52 questions and a duration of 120 minutes. You need to get at least 71% of the questions correct to achieve a passing score. The Exam price for this test is $95 instead of the normal $125. You can take this exam online instead of traveling to a testing center to take the test. However, this test covers the older Oracle9i version. This test will expire before other tests that you take to achieve any certification. In my opinion, you should test on the latest version.
- Oracle Database SQL Expert (1z0-047). This test has 70 questions and a duration of 120 minutes. You need to get at least 66% of the questions correct to achieve a passing score. This test costs $125 and you must take this test at a Pearson Vue testing center.
- Oracle Database 11g: SQL Fundamentals I (1z0-051) This test has 70 questions and a duration of 120 minutes. You need to get at least 60% of the questions correct to achieve a passing score. The cost of this test is $95 instead of $125. You can take this exam online instead of traveling to a testing center to take the test. I would suggest taking this test because it covers the latest version, Oracle Database 11g. The test can be taken at your convenience since you can take the test online. You do not have to take time off from work to travel to a test center. You can also save some money because the test is $95 instead of $125.
The second exam needed for certification is the Oracle Database 11g: Administration I (1z0-052). This test has 70 questions and has a duration of 120 minutes. You need to get at least 66% of the questions correct to achieve a passing score. The test costs $125 and you must take the test at a Pearson Vue testing center.
None of the above tests are easy. The best way to pass any of the above exams is to know what is on the exam. You can go to the Oracle Web site to find recommended training and prep materials and exam topics. You should go through each of the Exam Topics for each exam. Once you have mastered each exam topic, you should take a practice exam to find where you are deficient. I highly recommend Transcender’s Oracle certification practice tests.
You can also move up to the Oracle 11g Database Administrator Certified Professional once you have achieved your Associate credential. You must take an instructor-led Oracle approved training course either online or at a training center. You can take any of the following classes to qualify:
- Oracle Database 11g: Introduction to SQL
- Oracle Database 11g: Introduction to SQL Ed 1 LVC
- Oracle Database 11g: SQL Fundamentals I
- Oracle Database 11g: SQL Fundamentals l Ed 1 LVC
- Oracle Database 11g: SQL and PL/SQL Fundamentals
- Oracle Database 11g: SQL and PL/SQL Fundamentals Ed 1 LVC
- Oracle Database 11g: Develop PL/SQL Program Units
- Oracle Database 11g: Administration Workshop I
- Oracle Database 11g: Administration Workshop I Ed 1.1 LVC
- Oracle Database 11g: Administration Workshop II
- Oracle Database 11g: Data Warehousing Fundamentals
Then you must pass the Oracle 11g Database: Administration II Exam (1a0-053).
If you are one of those over-achievers, you can strive for the Oracle 11g Database Administrator Certified Master credential. This is not for the weak. You have to complete a two advanced hands-on classes from the following list:
- Oracle Database 11g: Performance Tuning
- Oracle Database 11g: RAC Administration
- Oracle Database 11g: Data Guard Administration
- Oracle Database 11g: Implement Streams
- Oracle Database 11g: Security
- Oracle Database 11g: Administer a Data Warehouse
- Oracle Database 11g: OLAP Essentials
- Oracle Database 11g: SQL Tuning Workshop
- Oracle Database 11g: Program with PL/SQL
- Oracle Database 11g: Program with PL/SQL Ed 1 LVC
- Oracle Database 11g: Advanced PL/SQL
- Oracle Spatial 11g: Essentials
- Oracle Database 11g: New Features for Administrators
- Oracle Database 11g: New Features for 9i DBAs
These classes can be taken online or at a training center. You must also pass a grueling examination that takes two days. Two days, I tells ya! This examination is not offered through Pearson Vue but at Oracle’s testing center in Chicago. Oh yeah, the cost of this exam is $2000. Hotel, airfare and the cost of psychological care that you may need after taking the test is not included.
Happy certifying,
–George Monsalvatge
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